AI-Powered Patient Demand Generation

Turn Patient Data
Into Patient
Action.

Lumina helps health systems run hyper-personalized, HIPAA-safe demand generation campaigns — without ever touching a single real patient record.

The Problem

Health systems are losing patients they already have.

Hospitals sit on massive patient databases but are terrible at engaging those patients proactively. They want to drive preventive care visits, chronic care enrollment, and new service line adoption — but their marketing teams are tiny, non-technical, and terrified of HIPAA violations.

$150B
Lost annually in preventable patient leakage across US health systems
Accenture, 2024
62%
Of patients say they would switch providers for better communication
NRC Health, 2024
3%
Average patient engagement rate for generic health system email blasts
Mailchimp Industry Benchmarks
The Solution

AI-powered demand gen.
Zero compliance risk.

Lumina is an AI-powered demand generation engine that helps health systems run hyper-personalized, HIPAA-safe patient outreach campaigns at scale.

01

CONNECT

Health system's EHR data flows through Lumina's proprietary synthetic data engine. A statistically identical, fully de-identified replica is created instantly. Zero PHI ever touches the marketing layer.

02

ANALYZE

Lumina's AI analyzes the synthetic patient population to identify care gaps, at-risk cohorts, and high-value engagement opportunities — overdue screenings, chronic care programs, wellness initiatives.

03

GENERATE

The AI creates personalized, medically accurate campaign content — emails, SMS, digital ads, direct mail — tailored to each specific patient segment and care pathway.

04

EXECUTE

Campaigns deploy across channels with full attribution tracking, showing exactly which outreach drove which patient actions — appointments booked, programs enrolled, screenings completed.

The Compliance Moat

The Zero-PHI
Guarantee.

Lumina's proprietary synthetic data engine ensures the marketing AI never sees a single real patient record. This is not a feature — it's the foundation.

01

SYNTHETIC DATA ENGINE

Generates fully synthetic healthcare datasets that preserve statistical properties and row-level granularity without ever exposing protected health information.

02

ENTERPRISE COMPLIANCE

Built for HIPAA Expert Determination compliance from day one. Designed for SOC2 Type 2 certification and enterprise-grade security requirements.

03

INSTANT PILOT READY

No 6-month legal review. Health systems can see Lumina in action using synthetic data that mirrors their patient population — without transferring a single real record.

Market Opportunity

A $29B market with no clear winner.

TAM
$29B

Total addressable market for healthcare patient engagement software by 2030

Grand View Research, 2024

SAM
$4B

AI-powered marketing automation for US health systems with 200+ beds

Lumina internal analysis

SOM
$50M

Year 5 target: 200 health system contracts at $250K average annual value

Bottom-up model

Competitive Landscape

No one owns this space.

CompetitorWhat They DoWhat They Don't Do
Loyal Health
$45M raised
Digital front door, scheduling, reputation managementNo AI demand gen, no synthetic data layer
Actium Health
$35M raised
AI patient activation via phone/voiceAcquired 2024, phone-only, no content generation
Freshpaint
$30M raised
HIPAA-compliant marketing analyticsAnalytics only — no campaign creation or execution
WebMD Ignite
Enterprise division
Consumer health content & engagementContent library, not personalized AI campaigns

Lumina is the only platform that combines proprietary synthetic data compliance, AI-powered content generation, and multi-channel campaign execution in a single, purpose-built engine for health systems.

Why Now

Three converging forces.

a16z's "Healthy MAUs" thesis (Big Ideas 2026) validates this exact moment: the shift from reactive sick care to proactive health engagement, powered by AI.

01

REGULATORY PRESSURE

CMS value-based care models now tie reimbursement to patient engagement metrics. Health systems must proactively reach patients or face financial penalties.

02

AI MATURITY

Large language models can now generate medically accurate, personalized marketing content at scale — something impossible even 2 years ago.

03

SYNTHETIC DATA BREAKTHROUGH

Synthetic data technology has been validated by major enterprises and academic medical centers. The compliance barrier that blocked AI marketing in healthcare has been removed.

In 5 years, every major health system will use AI to proactively engage their patients. The ones that start now will win.

Lumina will be the engine that powers that transformation — safely, intelligently, and at scale.

Dark Data
Synthetic Insight
Personalized Action
Healthier Patients
Get In Touch

Let's build the future of patient engagement.

I'm seeking mentorship and guidance from experienced investors and operators to bring Lumina to life. If you're interested in the intersection of AI, healthcare, and growth marketing — let's talk.

PROGRAM
a16z BUILD Applicant